Richard Dayoub from Thunderbird Management welcomes, recently appointed, Executive Director and CEO for the Veteran Affairs El Paso Healthcare system, Froylan Garza to talk all about the PACT Act, a new law that expands benefits for veterans, the newly applied change of dial-up number to the veterans crisis lines, and the ‘patient’s experience’ better known as the Veterans Experience Office, where veterans can submit their experiences after attending any medical appointment and help better the VA system of care.
VA’s Veterans Health Administration is the largest integrated healthcare network in the United States, with 1,255 health care facilities serving 9 million enrolled Veterans each year.
This interview originally aired on November 12, 2022.