© 2026 KTEP PUBLIC MEDIA
Your Source for NPR News & Music
Donate
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations
We are operating on low power due to some issues at our transmitter site. Our engineering staff is working on the issue.

Call Center Outsourcing Slows

NPR | By Jim Zarroli
Published February 23, 2006 at 7:32 AM MST
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.
Jim Zarroli, NPR
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.

Copyright 2006 NPR
Business
Jim Zarroli
Jim Zarroli is an NPR correspondent based in New York. He covers economics and business news.
See stories by Jim Zarroli
Related Stories